Job Listing

JOB DESCRIPTION

Responsibilities

• Develop and execute the approved sales plan for the selected accounts, ensuring profitable growth in the selected market segments.
• Proactively develop long-term relationships with assigned accounts. Provide the Account Team with relevant customer feedback and initiate required action plans.
• Develop and monitor Key Performance Indicators (“KPIs”) relating to customer satisfaction and Account Team performance based on the agreed commercial targets as stated in the sales plan.
• Draft contracts, obtain internal approval, and negotiate contracts with customers.
• Develop an understanding of the business environment by conducting market assessments, benchmarks, and competitor analysis.
• Define the required Account Team resources to support Sales activities.
• Build long-term customer relationships with all relevant DMU’s and organize relevant meetings with senior management.
• Report achievement periodically based on the agreed KPIs.
• Has the authority to make commitments on delivery schedules, target costing, long term customer agreements based on the authorization matrix as defined in the Quality Management System (QMS).
• Established and describes as process owner the necessary processes resulting from above responsibilities and assures the proper functioning of the organization according to these processes.
• Ensures that the processes are delivering their intended outputs.
• Report on the performance of the quality management system and on opportunities for improvement in particular to Quality Management Representative (QMR) and/or Managing Director (MD).
• To ensure the promotion of customer focus throughout the organization.
• To ensure that the integrity of the Quality Management System is maintained when the changes to the Quality Management System are planned and implemented.
• To monitor profitability and initiate Cost Price Reduction projects and transfer to “company” Low-Cost Centres.
• To implement the continuous improvement process and identify the Critical Success Factors and implement the KPIs based on Quality, Logistics, Technical, and Cost (“QLTC”).
• Identifies products, services, and cost and technology roadmaps that meet customer needs and business objectives.
• To proactively conduct strategic account reviews with all assigned customers on a regular basis to review service needs and usage trends. Provide the required input for defining the strategic plan and development of technology roadmaps.
• To initiate and maintain the required internal and external relationships and networks.
• To provide relevant market information and customer expectations to the “company” management and initiate corrective action if needed. 

Requirements

• Degree in Mechanical or Business Management (Bachelor’s/Master’s Degree) with additional commercial courses and training.
• Minimum of 5 years of relevant working experience in a technical sales position preferably in the equipment building or machining industry.
• Proven track record in prospecting new customers and generating revenues from new customers.
• Proven skills required to create, maintain, and enhance customer relationships.
• Excellent communication and negotiation skills and capable to inspire, motivate, and achieve commitment from both customers and colleagues.
• Excellent English language skills both spoken and written.
• Proven leadership competencies by showing determination in achieving excellent results and showing determination to win.
• Shows experiences in business/sales planning and execution and knowledge of contracting, negotiating, and change management.
• Shows a sound understanding of the market and external environment and the ability to translate this in clear business objectives.
• Knowledge of sales execution and account management processes.
• General knowledge of project management, manufacturing technologies, and production logistics.
• Experience in giving presentations on a one-to-one basis and to larger groups.
• Working knowledge of Microsoft Office; Excel, Word, and PowerPoint.
• Demonstrates strong analytical skills and finding ways to get things done better, more efficiently and more effectively.
• Bonds people to the business by winning commitment and motivates people to achieve the best from them.
• Demands achievement of high-performance goals and standards, set examples, clarify expectation, and actively manages performances to ensure success.