Company

Anonymous

Industry

Telecommunications

Location

Kuala Lumpur

Company Description
Our Client is one of the fastest growing full-fledged mobile operators in Malaysia that offers data, voice and messaging services to its customers via innovative prepaid, postpaid and broadband plans

Senior Manager, Business Process and Policy

Anonymous

Salary Budget: Please log into your account to check the details.
Job Type: Permanent
Location: Kuala Lumpur
Special Requirements:

Rewards

Referral
CV Offer: USD350
Contact Offer: USD70
Placement
CV Offer: USD1400
Contact Offer: USD350
Posting Date: 01-09-2019
Expiry Date: 05-31-2019

JOB DESCRIPTION

Job Objective:

Lead the Policies and Process Management team to develop, manage, maintain & promote cross-divisional processes with the aim of improving process efficiency to achieve a greater speed to market, a faster time to response for the business, and a better control over the day-to-day operation via a better understanding of the respective roles, job scopes and service levels of different positions within the company.

Key Accountabilities:

  • Strategize & align departmental contributions towards the company's objectives.
  • Provide direction, lead, motivate and assist team members in achieving respective goals.
  • Establish end-to-end processes in compliance with business rules and highlight risk exposures.
  • Work with various divisions to identify viable ways for improvement within the Business Process continuously.
  • Share learned knowledge with respective stakeholders.
  • Identify, plan & establish the cross-divisional processes base on the priorities as advised by the management.
  • Measure and review performance of a BP against set targets or objectives.
  • Ensure the availability and accessibility of established Business Processes to the respective employees.

Requirements:

  • A minimum of 10 years of experience in Business Process development and improvement
  • A relevant degree

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