Job Listing

JOB DESCRIPTION

Summary

We are seeking an experienced HR Shared Services Delivery Agent to join our team. The ideal candidate will be responsible for providing efficient HR services to teams in Asia and Africa, including, but not limited to, managing new hires, job changes, and terminations, as well as answering employee inquiries about HR policies and procedures. The role requires excellent English language skills, Workday operational experience, communication skills, organisational ability, and a deep understanding of HR processes.

Main Responsibilities:

• Manage employee onboarding, transfer, and exit processes to ensure all necessary documentation and procedures are properly handled.
• Maintain and update Workday HR records and related documentation to ensure the timeliness and accuracy of processed information.
• Establish and maintain good working relationships with internal clients.
• Participate in continuous improvement projects to enhance the efficiency and effectiveness of the HR Shared Services Centre.
• Comply with all relevant laws, regulations, and company policies.

Basic Requirements:

• Proficiency in English (spoken and written); Chinese ability is a plus
• At least 5 years of work experience in human resources, with experience in HR shared services centres preferred.
• Excellent organisational, communication, and interpersonal skills.
• Ability to effectively manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in using Microsoft Office software and HR information systems (Workday).