Job Listing

JOB DESCRIPTION

Responsibilities

Lead a team to support the IT business unit’s business operation and management activities:

• Business plan – lead and coordinate with each department/team to prepare a yearly business plan, consolidate total activities and financial figures and support for management approval.
• Management activities – plan and execute regular and ad-hoc management activities, including but not limited to regular management meetings, everyday management activities updates, staff and customer surveys, regular gatherings and team building activities.
• Business operation process setup and improvement – continue review and improve internal operation processes for compliance, control, and efficiency adopting Singapore HQ processes
• Perform Budget control, contract, payment and billing control – as gatekeeper to review and manage budget approval, vendor and customer contract review, vendor payment and customer billing control. Lead the team, with support from the accounting department, to ensure smooth and compliant operation.
• Key project supports – supports management for ad-hoc critical project planning and control.
• Manpower plan, people development – work closely with HR department, manage total manpower headcount based on the plan, support recruitment activities, and staff training and development.
• Daily operation supports – working with supporting department, supporting IT business unit staff daily operation (asset, office environment, travel, etc).
• Develop team staff – develop career development plan for planning staff, provide guidance and regular performance review and feedback, and yearly appraisal. 
• Execute vendor management and resource engagement for the department
• Manage general affairs for the office and perform general office administration with support from HR and accounting shared services

• Qualification: Degree in Business Management or related subjects.
• At least 5 years of working experience in an IT company or IT service provider environment involved in operation management.
• At least 3 years of proven experience in a management position managing a team
• Strong communication and presentation skills and ability to interact and work with different parties, including share services partners, department managers, regional IT managers, and top management.
• Take the initiative and be proactive.
• Good work organization skills and ability to prioritize and manage multi-tasking and activities.
• Basic understanding and knowledge of finance, budgeting and accounting.
• Occasional travel in the Asian region is required.