Job Listing

JOB DESCRIPTION

Responsibilities

• Manage service delivery for a suite of customers and provide day to day operational guidance.
• Act as the link between a variety of projects, customers, and resources.
• Managing IT Administration:
• Approving IT expenditure 
• Monthly Management Review on IT Expenditure 
• Yearly IT BP Submission
• Business operation requirement and solution: 
• Recommend solutions to problems and cost-effective strategies for clients.
• Monthly Management Review on IT cost
• Streamline business processes for operation efficiency 
• Enhance reporting processes and formats for management review 
• Ensure SOX Compliance in all IT setup and change process
• Support IT Infrastructure Network:
• Ensure continuous uptime of data and communication infrastructure for business continuity 
• Ensure data integrity and network security 
• Ensure customer satisfaction of IT support services
• Monitor team members to ensure that project milestones are met and delivered on time.
• Design and execute techniques to enhance productivity and efficiency and reduce risks.
• ISM Manager

Requirements

• Bachelor’s Degree in Computer Science/Information Technology
• A minimum of 5 years of experience in a managerial position
• Preferably experience in Sales and Distribution environment
• Preferably with experience in an SAP environment
• Experience in managing stakeholders’ expectations & business needs
• Able to work independently and work with indirect reports to meet business SLAs
• Strong knowledge of business operations, preferably performing a business partner role working with business executives for 3+ years 
• Possess general knowledge of related business technologies and applications that drive business growth, business management and long term business sustainability