Job Listing

JOB DESCRIPTION

Job Purpose

• Working in a cross-functional team performing all tasks required to deliver relevant products, services, processes and systems
• Product portfolio management and steering, implementation and ongoing development of one or more products, services, processes and/or systems across the entire life cycle taking quality standards into account
• Preparing and implementing digital strategies, ensuring t core infrastructure of products, services, processes and systems; full commitment to innovative technologies; establishment and expansion of the use of digital channels
• Continual optimisation of uniform and efficient process organisation concepts
• Acquisition, ongoing development and transfer of operational/process-related/IT knowledge on assigned issues
• Application and ongoing development of the necessary skills to set up new, future-ready digital architectures
• Concept design and implementation of agile quality assurance and risk management
• Implementation of analysis and development of concepts based on tracking of markets, trends and the competition
• Pricing and benchmarking
• Customer and interface management, including needs analysis, advice and support for central functions and clusters with regard to assigned issues
• Ensuring internal and external standards are maintained, with regard to regulatory issues, reporting, compliance and auditing in the context of assigned issues whilst applying best practices
• The operation, support and maintenance of infrastructure, including performance support for relevant systems, data updates, reporting and user authorisation management
• Compliance with security standards, ensuring stable operations to products, services, processes and systems
• Improvements to products, services, processes and/or systems must take into account the requirements of barrier-free IT access / software ergonomics in accordance with the objectives of the Commerz Trade Services (CTS) action plan "Inclusion"

Level 2

• Responsibility and leadership of one or more interfaces; sharing specialised knowledge within cells and/or chapters
• Organising, coordinating and setting priorities to fulfil regular tasks, focusing on the field of expertise
• Concept development, support ongoing development of products/services/processes/systems within the cell; development of solutions geared to requirements
• Analysis, continual optimisation, implementation and transparent documentation of processes, taking into account regulatory requirements and process management parameters to fulfil defined targets / regular tasks
• Efficient, high-quality and timely implementation of tasks, taking into account security, procedures and risk
• Active control and management of costs/revenues/quality within working area along with identification of risks under supervision
• Recognition and problems specific to own specialised area; assessment of problems using standard processes; preparing / developing solutions
• Matching of internal and external data; preparing comparisons; participation in pricing processes; creating proposals and preparing decision papers based on gathered market data

Level 3

• Responsibility for and proactive leadership of one or more interfaces; sharing specialised knowledge between cells and chapters
• Co-ordination and steering of interdisciplinary activities
• Design and support ongoing development of heterogeneous / multi-dimensional products (possibly portfolios)/services / processes/systems and structures to support uniform and optimal business processes throughout CTS
• Analysis, continual optimisation, implementation and transparent documentation of processes, taking into account regulatory requirements and policies
• Efficiency and quality awareness; due consideration for security, procedures and risk; setting timeframes and deadlines
• Active control and management of costs/revenues/quality within own working area with identification of risks
• Recognition of problems and patterns in various situations; consideration of problems in a larger context and identification of solutions; selection of appropriate solutions from a solution portfolio
• Evaluation and analysis of comparative market studies; independent investigation in the pricing process, taking into account alternatives in line with market conditions, including implementation
• Development of short to medium term plans in own area, including forecasting of necessary resources
• Positions are based in Kuala Lumpur, Malaysia

Requirements

• Tertiary degree and/or professional qualifications/experiences in related IT disciplines.

Career level 0A

• Basic proficiency:
• Strong process management skills
• In-depth knowledge of products and services for at least one business segment relevant to the cluster with a technical focus
• In-depth knowledge of IT applications used in the area of responsibility (in-depth knowledge of HP-QC an advantage)
• Competency in the English language an advantage
• Proficiency in MS Office applications
• Understanding of economics, business and technology in addition to a knowledge of the industry and company an advantage
• Knowledge of data protection regulations when dealing with IT in own area of responsibility within CTS Knowledge of business policies, regulations, working procedures, relevant guidelines and CTS internal organisational structures

Career level 01

• Strong process management skills
• Excellent co-ordination and teamwork skills
• Assertive self-starter with strong verbal communication skills
• Solid knowledge and skills in the areas of test design and implementation
• Strong abstract thinking ability; conceptual and analytical mindset
• Ability to explain complex issues clearly
• Knowledge of products and services for at least one business segment relevant to the cluster with a technical focus
• Comprehensive knowledge of IT applications in the area of responsibility (familiarity with HP-QC an asset)
• Competency in the English language an advantage
• Understanding of economics, business and technology in addition to a knowledge of the industry and company an advantage
• Knowledge of data protection regulations when dealing with IT in own area of responsibility within CTS
• Knowledge of business policies, regulations, working procedures, relevant guidelines and CTS internal organisational structures
• Special considerations:
• Excellent communication, moderation and presentation skills
• Knowledge of digital transformation projects in financial services industry