Company

Anonymous

Industry

Outsourcing/Offshoring

Location

Selangor

Company Description
Our Client is an established company with diverse business interests which include:- • Business Process Outsourcing • Contact Center Establishment and Management • Human Resource Services • IT Management & Services The company is led by a strong team with more than 14 years of experience in setting up IT Management & Services, Contact Centers and Human Resources Management. It is currently expanding its operations and ramping up its hiring activities to support a major MNC that has outsourced its Marketing and Customer Service operations to the company.

Project Manager, Marketing Operations

Anonymous

Salary Budget: Please log into your account to check the details.
Job Type: Permanent
Location: Selangor
Special Requirements:

Rewards

Referral
CV Offer: USD350
Contact Offer: USD140
Placement
CV Offer: USD840
Contact Offer: USD350
Posting Date: 06-03-2019
Expiry Date: 12-31-2019

JOB DESCRIPTION

Summary

The incumbent is responsible for the direction, coordination, implementation, executive, control and completion of each project for the business need; while remaining aligned with strategy, commitments and goals of the organization.

Responsibilities

1. Taking the lead role in project planning and client briefing meetings

2. Creating and executing project work plans and revising as appropriate to meet the changing needs and requirements.

3. Supporting the B2C Marketing Communications via different channels

4. Working collaboratively with a range of stakeholders including our internal customers, colleagues, suppliers and partner organizations

5. Working to support agency management for both creative and media buying as part of the campaign and marketing activity process

6. Arranging and managing the effective distribution of all marketing materials and collateral

7. Receive and refine project scope with the client, define the goal requirements and deliverables.

8. Managing project progress and adapt work as required and ensuring projects meet deadlines

9. Business e-commerce optimization, including SEO, Competitor Analysis, Market Research and Strategy

10. Prepare project plans and participate in optimization planning

11. Research and development of new online marketing methodologies

12. Identifying resources needed and assigning individual responsibilities

13. Clarifying and communicating project objectives and success criteria to team

14. Upkeep of tasks and issues within a web-based project management tool (JIRA)

15. Being able to work closely with deliverable managers as well as senior managers within marketing to communicate project information

16. Day to day communication with the internal development teams, account management and direct with clients where applicable, and assistance with the development of internal process methodologies

17. Planning and coordination of project resources across operations teams

18. Creating training, improving work processes and identifying and managing risks appropriately

19. Research and development of new online marketing methodologies

20. Identifying resources needed and assigning individual responsibilities

21. Clarifying and communicating project objectives and success criteria to team

22. Conducting project review and creating detailed reports for executive staff

23. Managing large and diverse teams across multiple locations and time zones

Education & Experience

1. Bachelor’s degree required

2. 5+ years of experience, with at least 1 year in project management, especially large scale projects with established multinational organizations

3. Theoretical and practical project management knowledge

4. Data Management

5. Relationship Management Skills

6. Diligent and great attention to detail and be highly organized

7. Cooperative team player with the ability to work independently

8. Possesses strong business ethics, is reliable and dependable

9. Experience in digital marketing with a good understanding of SEO, Forum and Social Media

10. Strong interpersonal, analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills

11. A solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings

12. Must be fluent in written and spoken English (Mandarin skills is desirable but not required)

13. Knowledge of techniques and tools used by the clients and business, including resource management, project tracking, process creation and reporting tools

14. Experience in managing job ticket requests

15. Experience in strategic planning, risk management and/or change management

16. Proficiency in project management software and tools; including but not limited to: Tableau, Jira Tools and Confluence

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