Job Listing
Company
Anonymous
Industry
Computer Software
Location
Kuala Lumpur
Company Description
Our Client a pioneering global technology leader that works closely with utility, industry, transport and infrastructure customers in roughly 100 countries. With more than four decades at the forefront of digital technologies, Our Client is a leader in digitally connected and enabled industrial equipment and systems with an installed base of more than 70,000 control systems connecting 70 million devices. Our Client’s Enterprise Software Business Unit offers a broad range of IT solutions for energy and communication companies as well as Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP) software for the mining, transportation and defense industries.Application Administrator (Axis)
Anonymous
| Salary Budget: | Please log into your account to check the details. |
|---|---|
| Job Type: | Permanent |
| Location: | Kuala Lumpur |
| Special Requirements: | Candidates should have strong Java knowledge with a basic understanding of SQL programming. |
Rewards
| Posting Date: | 04-04-2019 |
|---|---|
| Expiry Date: | 08-31-2019 |
JOB DESCRIPTION
Tasks
We are seeking an Application Administrator to join our team in Malaysia who will be responsible to ensure the availability and functionality of Axis environments and applications for customers and internal eBusiness teams. The primary focus is to ensure customer service in relation to implementing, managing, operating and supporting the Axis service, applications and associated infrastructure for related incidents and service requests with a key objective on the resolution.
Reporting to the eBusiness Support and Operations Manager, your key areas of responsibility will include, but are not limited to:
- Monitoring, supporting and troubleshooting the implementation of the Axis production environment
- Interpreting XML/EDI, developing and maintaining the support tools and procedures
- Maintaining the user documentation in accordance with the relevant Company's methodologies
- Performing quality control, verification and validation activities
- Ensuring the availability of managed eBusiness applications for use within the regular customer and operational KPI adherence reviews
- Reviewing and analysing complex issues and determining the action plans relating to the eBusiness activities
- Responsible for effective and timely delivery of services
- Evaluating the root cause of incidents and instigating actions to correct both the incident and the underlying cause
- Assisting in the review and maintenance of technical standards and policies
- Maintaining the documentation and processes for administration and support
- Ensuring all activities are in line with the business direction of the cloud services
Requirements
- Degree in Information Technology, Business/Commerce with a focus on application architecture or IT systems
- Minimum 6 years of experience in Java/J2EE development, XML and EDI standards, Internet and web technologies, software development methods, SQL programming
- Experience in source code management tools and procedures
- Capacity to work with formal support documentation (user requirements, functional design, technical specifications, user guide, etc.
- ITIL certification at foundation level
- Experience in JBoss application server, SQL programming language
- 2 to 3 years’ experience in an IT Service Delivery role with an understanding of ITIL framework
- Candidates applying for the role must have good communication skills and be flexible to adapt to the changing environment.