Job Listing
Company
Anonymous
Industry
Outsourcing/Offshoring
Location
Selangor
Company Description
Our Client is an established company with diverse business interests which include:- • Business Process Outsourcing • Contact Center Establishment and Management • Human Resource Services • IT Management & Services The company is led by a strong team with more than 14 years of experience in setting up IT Management & Services, Contact Centers and Human Resources Management. It is currently expanding its operations and ramping up its hiring activities to support a major MNC that has outsourced its Marketing and Customer Service operations to the company.Outbound Marketing Representative (Telesales) x 100
Anonymous
| Salary Budget: | Please log into your account to check the details. |
|---|---|
| Job Type: | Permanent |
| Location: | Selangor |
| Special Requirements: | Mandarin literacy, both written and spoken is required. |
Rewards
| Posting Date: | 11-09-2018 |
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| Expiry Date: | 03-31-2019 |
JOB DESCRIPTION
Summary
The Outbound Marketing Representative is responsible for providing Sales Excellence via outbound interactions to both existing and potential clients, for all leads provided by the company. Successful agents are goal-oriented problem solvers with a solid foundation of sales skills and product knowledge.
Responsibilities
Stay on top of organizations eCommerce options and landscape
Make outbound calls to welcome new clients with the ultimate goal of achieving a sales interaction.
Make outbound calls to existing clients with the ultimate goal of achieving a sales interaction.
Meet or exceed new accounts/re-activation goals per week
Reach minimum productivity goal requirements. (Talk time and Contacts per day).
Acquisitions of new accounts on a day-to-day basis.
Ability to overcome multiple objections in the course of a sales call.
Efficiently and accurately educate customers on Player Service products and Deposit Solutions.
Accurately log interactions as per Sales Call logging procedures
Provide feedback and pro-actively communicate changes to the e-com market for players.
Adhere to department guidelines to minimize fraudulent activity and company risk.
Promote a positive and professional image for all contacts, internal and external.
Provide feedback to the marketing department on promotions prior to and post launch of Player campaigns.
Contribute to ongoing Sales Department project work when appropriate including inbound calls as per business requirements.
Requirements
Strong individual motivation
Good knowledge of North America/European sports is an asset
Solid English and Chinese verbal and written skills: communication, listening, and problem-solving skills
Good organization and multi-tasking skills combined with exceptional time management
An understanding of all relevant products associated with the brand
Capable of working independently or as part of a team
Ability to adapt to change and evolve with a rapidly growing company
Proficient in Microsoft Applications (Word, Excel and Outlook)
Telesales experience an asset