Job Listing

JOB DESCRIPTION

Job Title

Application Consultant

Reports to

Team Lead or Technical Manager

Department

IM, Pre Sales

Job Level

4

Job Purpose

The Application Consultant is a key role in contributing to the growth of business within the region, providing outstanding consultancy and pre-sales support for OUR CLIENT applications and/or other supported client software. This position may be required to travel at short notice to an OUR CLIENT office, or customer location, anywhere in the region or around the world.

Principal Accountabilities

• Communicate the value proposition of our solutions to prospects at presentations, workshops, industry events and seminars
• Planning, creating, developing and delivering demonstrations that present the value of our solutions
• Engaging with prospects to understand specific needs/problems and then devise appropriate technical solutions.
• Preparing and presenting technical proposals to solve specific prospect needs/problems
• Planning, creating, organising and executing proof of concept presentations and demonstrations to prospects that prove the value of our technical solution to their specific needs/problems
• Provides post-sales support as required by line management.  See post-sales job description for details of post-sales support activities.

Important Working Relationships

• Prospects: Develop good working relationships with clients and always provide the highest level of customer service and professionalism.
• Sales: Work with the sales team in identifying opportunities, providing technical support at all levels of prospect engagement and ensuring throughout that proposed solutions are workable and are in-line with OUR CLIENT’s strategic objectives.
• Technical: Work within a dynamic team and show flexibility in the use and development of personal and technical skills to maximize the team’s efficiency.
• Coaching and mentoring junior employees

Knowledge, Skills & Experience Required

• Technically competent in the understanding of various software packages used in the Industry such as, Document managements systems, CAD packages, engineering software and content management systems.
• Experience with IT solutions and the business processes associated with EPC’s and/or OO’s, and likely to have worked for an IT solutions provider, EPC, OO, or technology consultancy. 
• A good understanding of system integration related to applications used in these industries.

Some understanding of the elements of complete project lifecycle management

• Ability to work effectively in a dynamic team.
• Willingness to travel extensively within the region and abroad to perform consultancy tasks.
• Excellent problem-solving skills and the ability to investigate the needs/problems of prospective customers with little guidance.
• The ability to effectively manage and handle multiple and possibly competing commitments simultaneously.
• Proven customer-facing skills and the ability to present complex technical solutions.
• Excellent verbal and written communication skills.
• Proven experience with technical proposals and the creation of proof of concept demonstrations
• High level of expertise with the tools required to fulfil the obligations of the specific assignment.
• Associate’s or Bachelor’s degree (or equivalent experience) in a relevant engineering discipline.
• Proven 4 years or more experience of OUR CLIENT products or similar technologies.
• Proven 7 years or more experience and knowledge of the plant or Marine engineering, design, procurement and construction business either from an owner-operator or an engineering contractor background.