Job Listing
Company
Imerys
Industry
Mining & Metals
Location
Perak
Company Description
The world leader in mineral-based specialties for industry, Imerys transforms a large variety of minerals into high value specialty products for the industry using sophisticated technical processes. The group draws on its knowledge of applications, technological expertise and command of materials science to beneficiate its mineral resources, develop formulations, and produce synthetic minerals. These deliver properties that are essential to its customers’ products and key to their performance, including refractoriness, mechanical resistance, conductivity, opacity, durability, purity, density, surface chemistry, filtration and adsorption. Imerys is firmly committed to responsible development, in particular, by fostering the emergence of environmentally friendly products and processes.IT Support Executive - Ipoh
Imerys
| Salary Budget: | Please log into your account to check the details. |
|---|---|
| Job Type: | Contract |
| Location: | Perak |
| Special Requirements: | 12-month Employment Contract, renewable, subject to good performance. |
Rewards
| Posting Date: | 11-16-2016 |
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| Expiry Date: | 12-31-2016 |
JOB DESCRIPTION
KEY TASKS AND RESPONSIBILITIES
To provide IT level 1 support for IMERYS, KINTA POWDERTEC, LUMUT office.
To do a support job that primary involves managing desktops, laptops and printers with good knowledge of windows. Relevant certifications are required.
To manage all level 1 support calls and report to the Regional IT team, and, as and when required, escalate any issues to level 2 and act as a coordinator to ensure the cases are closed.
To manage proper assets lists containing IT assets purchase date, model, user and observe the expiry of the maintenance period, along with software installed for every desktop or laptop.
To manage all level 1 support for servers - files, print, copy, scan application.
To co-ordinate and assist for level 2 issues such as network or server errors.
To provide basic lotus notes support. To co-ordinate for application on ERP, BOSS, AVERY weighmanplus systems.
To be in-charge of raising daily purchase requisition and capital expenditure (CAPEX) as and when required, and be an idea contributor for some IT contracts.
REQUIREMENTS
Minimum Diploma with 5 years of relevant experience