Job Listing
Company
Anonymous
Industry
Electrical/Electronic Manufacturing
Location
Pulau Pinang
Company Description
Our Client is a multinational lighting manufacturer with headquarters in Munich, Germany. It employs around 34,000 people throughout the world and has operations in over 120 countries.IT System Specialist (SAP CRM)
Anonymous
| Salary Budget: | Please log into your account to check the details. |
|---|---|
| Job Type: | Permanent |
| Location: | Pulau Pinang |
| Special Requirements: |
Rewards
| Posting Date: | 01-14-2021 |
|---|---|
| Expiry Date: | 09-30-2021 |
JOB DESCRIPTION
Scope
The CRM resource will be part of the global delivery centre within OSRAM’s IT organization. Your main responsibilities will include Debugging on WebUI, middleware and replication related issues. Monitoring of failed mBDocs, Inbound/Outbound queues, and debugging the erroneous BDocs. Middleware adapters, request download and monitoring zombie queues. Root cause analysis of exceptions in relation to master data and technical data replication. You will collaborate with internal teams in monitoring and maintaining of master data, interfaces and functionalities.
Job Responsibilities
- Involved in requirement gathering sessions with Process experts to define business requirements and needs.
- Collaborate with users and assist in development & customization.
- Analyzing and resolving issues reported by the client by providing appropriate code fixes/ configuration changes
- Working in close coordination with other functional teams to aid the overall project to achieve the tasks necessary to have the solution available meeting business requirements.
- Help identify and access all-new application technologies and upgrade to all product development activities.
- Assist to increase performance and stability of implemented solutions.
- Working on enhancements of existing solutions depending upon Business needs.
- Monitor the efficient integration of sub-systems and validate the correctness of data transfer.
- Documenting production support specifications & providing knowledge to the respective team.
Technical Skills
- Must have 6+ years of experience as SAP CRM Consultant in global end-to-end SAP project.
- Worked on Contracts, Quotations, Opportunities, Navigation links and Business role creation.
- Sound knowledge of BDoc types BUPA_MAIN, BUAG_MAIN, BUPA_REL, BUS_TRANS_MSG, etc.
- Involved in monitoring failed mBDocs, Inbound/Outbound queues, and debugging the erroneous BDocs.
- Worked on IDoc inbound processing, Jobs and Dumps analysis.
- Debugging on middleware and replication related issues.
- Have worked on middleware adapters, request download and monitoring zombie queues.
- Involved in root cause analysis of exceptions in relation to master data and technical data replication.