Company

Anonymous

Industry

Information Technology and Services

Location

Selangor

Company Description
Our Client is a wholly-owned subsidiary of one of the largest conglomerates in Japan and is listed on the Tokyo Stock Exchange. In Malaysia, Our Client has been serving enterprise customers from major commercial and government sectors for over 40 years. Powered by a team of 600 qualified and experienced IT professionals, Our Client supports its customers through a country-wide network of 23 service centres and delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.

Account Manager (IT Sales)

Anonymous

Salary Budget: Please log into your account to check the details.
Job Type: Permanent
Location: Selangor
Special Requirements:

Rewards

Referral
CV Offer: USD210
Contact Offer: USD70
Placement
CV Offer: N.A.
Contact Offer: N.A.
Posting Date: 09-23-2020
Expiry Date: 06-30-2021

JOB DESCRIPTION

Responsibilities

  • Responsible for developing long-term relationships with the portfolio of assigned customers, connecting with key business executives and stakeholders.
  • Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
  • Build and maintain strong, long-lasting customer relationships / Build and maintain a healthy sales pipeline. Meet sales objectives and increase market share.
  • Achieve sales targets and increase revenue. / Involved in preparing proposals and presentations. Establish strong partnerships with leading IT vendors, contractors, and distributors.
  • Ability to hunt and secure new customers. Develop, manage, and maintain strong account relationships with customers.
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. Forecast and track key account metrics.
  • Communicate and report the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
  • Coordinate internal resources, e.g. Pre-Sales and Post-Sales teams. Assist with high severity requests or issue escalations as needed.

Dealing with Ambiguity · Business Acumen · Comfort Around Higher Management · Conflict Management · Customer Focus · Ethics and Values · Integrity and Trust · Listening · Negotiating · Political Savvy · Drive for Results · Building Effective Teams

Education and Experience 

  • Degree in Information Technology or equivalent with a minimum of 3 years relevant experience 
  • Possess knowledge in IT infrastructure which covers Desktop, Network, Server, Storage, Security and IT Services methodology like ITIL. 
  • 5+ years 0f relevant IT industry experience 
  • 5+ years of business development/sales experience 
  • Well versed in proposal writing 
  • Ability to build strong relationships within the internal/external organization environment 
  • Well versed in Microsoft Word, Excel and PowerPoint 
  • Good oral and written communication skills 
  • Able to work independently with minimum supervision 
  • Proactive with good time management and the ability to multi-task 
  • Able to work under tight deadlines

Functional Competencies 

Budgeting · Business Development · Client Management · Customer Support · Metrics/Measurement · Mission, Vision, Strategy · Project Planning and Organization · Resource Management

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